There is no presenter currently listed for this concurrent sessions
With changing demographics, the talent base in your community is becoming increasingly diverse. With increased diversity in your organizations, human resource professionals are often confronted with situations of a cultural nature that can prove "sticky" to handle. Your success depends upon your ability to leverage the dynamics of difference and have a balanced understanding of various behaviors and communication styles. This session is designed to explore workplace situations that occur as a result of increased cultural diversity by utilizing real world scenarios. Proper responses to these situations can not only improve employee relations and staff morale; but can avoid potential litigation. Case studies will address race, ethnicity, language, accents, religion, age, sexual orientation, and sexual harassment. This fun and interactive workshop will give participants insight into words, phrases, gestures and norms with meanings that vary greatly from culture to culture. You will begin to understand differences and develop tools to create a more culturally savvy workplace. Whether you’ve been challenged by cultural and demographic roadblocks or simply want to increase interpersonal relationship skills and teamwork, this workshop is a step toward reaching your goals. People are your organization’s most valuable asset. Enhanced communication leads to increased productivity; more effective and efficient service; and maximization of your competitive advantage. When staff feels respected and understood, there is a marked increase in satisfaction and loyalty. By communicating effectively across the real and imagined boundaries of culture your staff is able to reach their full potential.
Establish a clear understanding of diversity and culture.
Enhance understanding of effective cross cultural communication.
Increase the knowledge and skills required to function effectively.