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Internal Consulting for HR Professionals: A Strategic Imperative
Dr. Robert K. Prescott, SPHR
This program has been pre-approved for 3 Business Management & Strategy Credit Hours.
The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.
The past several years have seen an evolution of the HR function within organizations from a cost center or administrative unit to a strategic partner that contributes to the organization’s bottom line. This has been accompanied by an evolution in the role of the HR professional from a reactive employee responsible for completing assignments and implementing programs to a proactive internal consultant who takes on strategic, tactical, and transformational responsibilities. Such an evolution presents challenges and opportunities to HR professionals. On the one hand, they may be challenged to acquire new skills, competencies, and behavioral characteristics; on the other, they have the opportunity to increase significantly the scope of their responsibilities and their value within the organization. This program explores the strategic requirement of HR, its evolving role within the organization, and the skills, competencies, and behavioral characteristics required to function effectively as an internal consultant. It provides an in-depth working knowledge of the seven stages of the internal consulting process and concludes by discussing the multiple keys to consulting success.
At the completion of this workshop participants will be able to:
1. Understand the Strategic Context of HR.
2. Define the Evolving Role of HR as Internal Consultant.
3. Implement the Seven Stages of Internal Consulting.
Dr. Robert K. Prescott, SPHR is Associate Professor of Human Resource Management at the Crummer Graduate School of Business at Rollins College in Winter Park, Florida. In this visiting role, Bob is responsible for teaching graduate level courses in both the MBA and MHR programs. Formerly, he was the Director of the Management Development Institute and Adjunct Faculty at Eckerd College - an affiliate of the Center for Creative Leadership (CCL) - in St. Petersburg, Florida, Director of Executive Education and Corporate Services and Instructor at The Pennsylvania State University, University Park, Pennsylvania and Director of Human Resources for BellSouth Communications, Inc. in Birmingham, Alabama. In his extensive business background, Bob previously directed the Human Resource function for BellSouth Communication, Inc. (BCI). In this role, he was responsible for all facets of people management practices including, staffing, selection, performance management, benefits/compensation, labor relations, organization development, and training and development. Most importantly, he played a strategic role in representing the human resource function in overall company planning and operations. His personal teaching expertise and research focuses on human resource management, performance management, organization development, organization behavior, training & development, career management and enterprise consulting. He has taught in formal classroom and executive education settings at The University of Alabama, Cornell University, Eckerd College, The University of Minnesota, The Pennsylvania State University, The University of Alberta, Canada and Rollins College.